Hanlon's Razor

Another way of giving people the benefit of the doubt for their behavior is called Hanlon's razor: never attribute to malice that which is adequately explained by carelessness. Like Ockham's razor, Hanlon's razor seeks out the simplest explanation. And when people do something harmful, the simplest explanation is usually that they took the path of least resistance. That is, they carelessly created the negative outcome; they did not cause the outcome out of malice.