Model
5 Whys
quote
One technique commonly used in postmortems is called 5 Whys, where you keep asking the question "Why did that happen?" until you reach the root causes.
From
Chapter:
Being Wrong Less
Section:
Don't Trust Your Gut
One technique commonly used in postmortems is called 5 Whys, where you keep asking the question "Why did that happen?" until you reach the root causes.
Chapter:
Being Wrong Less
Section:
Don't Trust Your Gut
