It is therefore tempting to involve multiple people in brainstorming sessions from the get-go. However, studies show this is not the right approach because of groupthink, a bias that emerges because groups tend to think in harmony. Within group settings, members often strive for consensus, avoiding conflict, controversial issues, or even alternative solutions once it seems a solution is already favored by the group.
Chapter:
Decisions, Decisions
Section:
Beware Of Unknown Unknowns